The constant growth of technology has meant that we now have more options than ever for communicating in the workplace. Each of us has certain methods of communication that we’re most comfortable with. However, it’s important to remember that the type of communication you prefer may not necessarily be the best fit for the situation at hand. Whether it’s e-mail, texting, social media, a phone call, or a face-to-face visit, choosing the most appropriate method for connecting with someone requires some thought and attention. Before reaching out, ask yourself the following questions to see which strategy is best:
Does the Other Person Have a Preference? When you make a new connection and have exchanged information, casually ask, ”What’s the best way to get in contact with you?” to find out their personal preference before parting ways. Then, make a quick note of this preference on their business card or in your cell phone. If you communicate with someone in the way that is most comfortable and convenient for them, you’re more likely to receive a positive response.
How Quickly Do I Need a Response?: Many people unfortunately allow e-mail to sit in their inbox for weeks before writing a reply. Likewise, many people neglect returning voicemails during a hectic workday. Trying to follow up on an urgent matter when your recipient hasn’t responded can be uncomfortable. If you need an answer immediately, consider options that are likely to generate a quicker response like texting or if the person is nearby, an in-person visit.
Is there a possibility of the message being misread? The lack of non-verbal cues in e-mail and text can lead to misunderstandings. If there is any possibility that a question or comment could be misread or taken the wrong way, always err on the side of caution and contact the other party by phone or even better, an in-person meeting.
Do your professional communication skills need improvement? Let us help you make your speech and communication your most powerful professional tool! For information on the New York Based Speech and Accent Reduction services offered by Corporate Speech Solutions please give us a call at 212-308-7725 or visit us on the web at www.corporatespeechsolutions.com. Not in NYC? No problem! We also provide Skype and video conferencing services.
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