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Do You Know How to Apologize?

What do you do when you make a mistake? Even the most polished professional stumbles once in a while, and how you handle these moments can make or break your professional relationships. Being able to apologize in a sincere, effective way is an essential communication tool and will help you build connections and establish trust […]
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Overcoming Fear

“Thank you for checking in…the presentation went very well! Jonathan had his best run through to-date, live in front of the incredibly large audience. He paused, made eye contact, spoke with confidence, and delivered the content perfectly. He nailed the intro as well! I know I speak for us both when I say that Jonathan […]
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FAQ: How Can I Project My Voice?

  What kind of an impression does your voice make? When speaking in public, using a strong, dynamic voice that projects to the very back of the audience is essential. A strong voice ensures that every member of your audience hears your message, whether you’re speaking to an audience of two or 2000. In addition, […]
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Professional meeting

Three Simple Tips for Inspiring Trust

Do your colleagues and clients trust you? While being good at what you do is clearly essential in order to succeed professionally, whether people find you trustworthy is also crucial for success. Of course a large part of whether people trust you depends on if you’re actually trustworthy. Keeping your word and respecting others will […]
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The Key to Professional Connections? Building Rapport!

In the professional world, people are often laser-focused on their professional skills and the content of what they have to say. However, the ability to connect  with others is essential to your success as a professional. Whether you’re trying to land a new client, ace a job interview, or build relationships with colleagues, superiors, or […]
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Develop executive presence

3 Simple Tips for Presenting to a Diverse Audience

If you’re like most professionals, your workplace is growing increasingly diverse as professional demographics shift and globalization continues at a breakneck pace. This diversity can be beneficial, incorporating new viewpoints and ideas, and creating opportunities to reach clients and create collaborations across the globe. Unfortunately, this diversity also comes with an increased risk for miscommunication.
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Inclusive Communication for a Stronger Professional Environment

Last week I presented on the topic of “Inclusive Communication.” What a perfect topic for someone who has been working with diverse cultures for over twelve years! It was an exciting presentation and a topic I am passionate about. Because of the importance of this topic, I wanted to share some highlights in this week’s […]
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