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Archive of month: September 2010

More Helpful Tips for Telephone Communication

More Helpful Tips for Telephone Communication  Last week we began our discussion of ways to make the most out of your telephone communication. This week, we continue with some easy tips and tricks to make sure you are understood by your listener on the phone. One major issue with telephone communication is the inability to […]

Helpful Hints for Telephone Communication

It is said that up to 93% of communication is non-verbal. In day-to-day communication, this means that your facial expressions, gestures, eye contact, and overall body language play a huge role in helping your listener to understand your message. However, when speaking on the telephone, none of those visual cues are available to your or […]

First Official “Gather and Share” Event!

On Monday night (Sept 13) we had our first “Gather and Share ” event designed to introduce individuals interested in taking our accent reduction programs to the trainers, materials, and basic overview of our program. We also provided techniques right then and there to positively impact one’s speech and professional development.  Although the skies opened up just at 6:30 […]

Avoid the Filler Trap: Part 3, Anticipate and Pause

Over the last few posts, we’ve discussed what filler words are, how they harm your speech and message, and how you can become more aware of your filler word usage. This week we conclude our series on filler words with the final steps in the filler reduction process: Anticipate and Pause.

Avoid the Filler Trap! Part 2: Recognizing Your Personal Patterns

In our last post, we discussed how reducing the use of filler words in your speech can help you sound more clear, confident and professional. We addressed the first step in filler word reduction: awareness of how often you use filler words. This week, we will discuss the second step in our four-word filler reduction […]

Avoid the Filler Trap!

When speaking in casual conversation, we often interject fillers into our speech. Fillers are sounds, words and phrases that contain no real meaning, but are often used to keep one’s speech flowing. Some of the most commonly used fillers are sounds like “um” and “uh”; single words such as “like”, “right?”, “well” and “maybe”; and […]