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Satisfied customer

Jayne,

Thank you very much for your work with Karen along with your attached feedback and certificate document.  We are definitely noticing improvements in her confidence and communicative behaviors overall.  I also very much appreciate your previously received invitation for your special event in NYC tomorrow.  I am, unfortunately, unable attend as I’m in Boston through the remainder of this week.

Congratulations on your 10th Year Anniversary in your successful business; and best of luck with the launch of your new book – that I also plan to enjoy reading as soon as possible.  I’m sure that our close connection will continue as our company continues to grow and require constantly improved skill-sets on the part of everyone.  I also regret the chance to meet you in person tomorrow, but will be sure to reach out for a visit on my next trip to NYC.

Thanks again!

David