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Do Your Non-Verbal Communication Skills Need a Brush-Up?

Why is non-verbal communication important on and off the virtual platform?

What Employees Want?

Think carefully, how often do your communication intentions miss the mark? Sometimes even our most cautiously worded statements can land wrong. According to Albert Mehrabian, a psychologist at the University of California, our nonverbal communication makes up a total of 93% of our communication. He breaks it down by tone of voice at 38 percent and body language and facial expressions at 55 percent.  With such numbers, it’s no wonder that non-verbal communication is as important as our verbal communication.

When it comes to the workplace, one of the ways you communicate and relay information to someone else is through speaking. This kind of communication is called verbal communication. If you know for yourself that your verbal communication skills are weak, you can resort to using your other skill, and that skill is non-verbal communication. Using non-verbal communication, you can communicate to others through nonverbal gestures such as eye contact and facial expressions. Even your tone of voice can be used to deliver nonverbal messages to others. This is equally important on and off the virtual platform. 


Workplace relationships and performance

While communication with family and friends is important, the stakes are even higher in the workplace. When nonverbal cues seem to contradict the verbal communication being shared, it can impact trust. You must always be aware when you are using non-verbal communication with verbal communication. The reason for that is it can help you more accurately deliver your intended message to the receiver. To have a positive business relationship in your workplace, you must use positive non-verbal communication since its negative version can cause disturbances and disagreements to emerge.

When it comes to the employee’s performance, communication plays a key role. It affects the way the employees carry out their duties. Even the manager’s attitude can affect the employee’s emotions and attitude in doing their work. The best way to increase their performance and morale is through using positive nonverbal cues. When non-verbal communication is understood and used intentionally this increases the chances of harmony in your workplace and employees finishing the tasks more efficiently. 


What is non-verbal communication and what are the different types?

Non-verbal communication, instead of conveying your message through words, uses your body language, appearance, and postures as the medium. It also includes the way you dress, facial expressions, eye contact, the tone of your voice, and the distance between you and the receiver. Many people don’t think about the impact of non-verbal communication on the virtual platform. Communicating on the virtual platform is more than just clicking on a link. It is important to think about your eye contact, your vocal presence, and your body presence. 

To have successful and effective communication on and off the virtual platform, consider the following:

    • Gestures  When you are speaking, you use your hand gestures as a way to make an impact on the message you want to deliver. Yes, we can see your hands, even on the virtual platform. Keep away from doing meaningless actions such as tapping, playing with your hair, fidgeting, and other distractions since it can cause a misunderstanding between you and the receiver.
    • Facial Expressions – To show respect and show your interest to the person who is speaking, you must turn on your video camera on the virtual platform,  smile a little, maintain eye contact, and nod from time to time.
    • Eye Contact It is one of the most important assets in having successful nonverbal communication with others since it can show your interest and emotions in the message. To gain someone’s trust, you must maintain strong eye contact while they are speaking. If you are on a lot of virtual calls, invest in the right camera so it can sit on top of your screen for appropriate eye contact. Test it out with your friend or colleague. 
    • Presence and Posture: Show your presence and authority through your sitting and standing postures. If you are conveying a positive message to your colleagues, you must sit comfortably or stand straight, on and off the virtual platform. Watch one of my videos on how to sit tall and exude confidence.


How Corporate Speech Solutions can Help You

Imagine you are preparing for your next presentation or meeting. This time,  instead of anxiety and nausea you now have the right tools and are feeling confident. You more clearly understand how to use your non-verbal communication in a way that works with your intended delivery and not against it. 

Join us on June 9, 2021, at 11:30 am EST for an interactive presentation where you will learn how to transform your professional verbal and non-verbal communication skills into those of a dynamic and confident communicator. You will learn valuable techniques that will impact your business communication skills and develop vocal presence, executive presence, and greater confidence in all business interactions.

  • Improving clarity and enunciation while speaking
  • Vocal training to develop a more dynamic speaking
  • Tips to excel on the telephone
  • The importance of nonverbal communication skills

Date: Wednesday, June 9, 2021

Location: Remote access from the comfort of your desk or home Time: 11:30 am EST

Registration fee:

$25.00 Early Bird Pricing until May 31st

$45 Price increase on June 1st