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Archives of #Telephone Skills

Crafting a Voicemail Greeting That’s As Polished and Professional As You Are!

How many voicemail messages do you get each week? If you’re like most professionals, you’re often far too busy to answer your phone as it rings and allow most calls to go through to voicemail. This means that a significant number of professional contacts, clients, and business associates listen to your voicemail greeting before they […]

Does Your Voicemail Greeting Send the Right Message?

How many calls do you let go through to your voicemail each day? In an age where more and more professionals use their voicemail as their personal secretary, it is essential to have a voicemail greeting that is as polished and professional as you are. Take a look at the following tips to make sure […]
Man on phone

Do Your Voicemails Get Results?

  If you’re like most professionals, you find that the majority of your phone calls during the workday end with leaving a voicemail. As workdays become increasingly packed, more and more professionals are letting their voicemail serve as their personal secretary, screening incoming calls and then prioritizing who to call back. In order to stand […]
Man on phone

Do Your Telephone Skills Need Work? 3 Simple Tips

If you’re like most professionals, a significant portion of your day-to-day communication happens over the phone. Communicating over the phone can be even trickier than in-person communication—without the non-verbal cues that we rely on in face-to-face conversations, it can be harder to effectively communicate your message. Take a look at our three simple tips to […]

Two Easy Tips to Excel on the Telephone

Developing strong communication skills is critical to success in today’s increasingly competitive professional environment. However, the strategies you use to improve your communication can vary depending on the situation. One situation that can be particularly tricky is phone conversations. As listeners, we rely on non-verbal cues from our conversation partners constantly, even if we don’t […]

How Clear Are Your Voicemail Messages?

Has this ever happened to you: You receive a voicemail and have to replay it over and over again because you can’t understand the caller the first time around. Having to take the extra time to try to decipher a garbled voicemail is irritating at best and for many busy professionals not worth the trouble, […]

Get Results with the Perfect Voicemail

Have you ever called a colleague or client and left a voicemail only to wait and wait and never get a response? If you find this happens to you regularly, you may unknowingly be a “bad voicemailer”! Voicemails have become a standard part of business communication. Many people are too busy during the work day […]

How to Choose the Best Form of Communication: Part 3

What’s the best way to contact a colleague or client? E-mail? A phone call? An in-person visit? Today we wrap up our three-part series on choosing the best form of communication for any business situation. What factors do you need to consider? How long is the other party’s response likely to be? When choosing a […]

What Type of Communication Is Best?

As technology has grown at a break-neck pace, the different ways in which we communicate with others have expanded. When we want to contact a colleague, client or associate, we now have a myriad of ways to do it: a phone call, a text, a letter, an e-mail, an in-person visit, a Facebook message—the list […]

How to Communicate with Power, Confidence and Purpose

Leaders look like leaders, sound like leaders, and act like leaders: Are you doing everything you can to present yourself in a positive light? Join us at The Financial Women’s Association on Tuesday October 23 (6PM – 8PM) to learn how to ensure greater comfort, efficiency, and success in public speaking, business presentations, networking, and […]