Nearly every professional has jargon and specialized vocabulary that pertains to their particular career. Acronyms, initialisms, and abbreviations are often used to simplify sometimes complex verbiage. While on the whole, this can make communication simpler and more effective, sometimes these verbal shortcuts can cause even more confusion than the initial terms. Check out our tips […]
With the breakneck pace of technology development, we now have more options than ever for communicating in the workplace. Everyone has certain methods of communication that they’re most comfortable with. However, it’s important to remember that the type of communication you prefer may not necessarily be the best fit for the situation at hand. Whether […]
Yesterday I called two clients on the telephone to check in on the training with their trainers Alina and Margo respectively. Both used the exact same phrase, “The program is perfect!” They also both said they wouldn’t change a thing.
The quality of your voice can have a significant impact on how others perceive you and your message. One aspect of your voice that can change the impact you have on others is your volume. While a strong voice is one of the key components to sounding like a confident professional, varying your volume can […]
The key to mastering clear, articulate speech often lies in the details. One pronunciation detail that is often tricky, particularly for non-native English speakers, is how to pronounce the past-test -ed ending. This is because even though it’s written the same way, the past tense can be pronounced three different ways. Check out our […]
People often think that the key to sounding intelligent and articulate is using as many impressive vocabulary words as possible. However this can be risky; if you use words incorrectly, it can significantly undermine your credibility. Before adding a new word to your vocabulary, don’t just guess at its meaning from context. Actually take the […]