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Archives of #confidence

Why Public Speaking Is Essential for Professional Leadership

Whether negotiating a deal, networking with business contacts, or conducting a meeting, strong communication and presentation skills are an essential component of professional success. Poor communication skills can be a significant professional roadblock, and can cost you money, a promotion, or even your job. In today’s business environment we are presenting all day long whether […]

Don’t Let Shortcuts Ruin Your Image!

How often do you say “yeah” instead of “yes”? What about “wanna” or “gonna” instead of “want to” or “going to”? Does slang sneak into your speech in formal situations? Taking verbal shortcuts is common in day-to-day conversation and perfectly acceptable when chatting with friends or acquaintances. But letting this type of speech creep into […]

Can I Trust You? Tips for Inspiring Trust through Body Language

Whether trying to gain new clients, make a connection with a colleague, or make an impression on your boss, being viewed as trustworthy is essential for making professional connections. Most of us know how to keep someone’s trust once we’ve earned it: by following through on our actions and being open and honest in our […]

Use It or Lose It! Practice for Communication Success

How often do you take the time to practice your communication skills? If you’re like most people, the answer is probably, “not enough!” One of the most common problems with communication training is making progress that transfers over to everyday communication. All too often, people who make excellent progress during formal training sessions have trouble […]

Excuse Me? Handling Interruptions with Grace and Confidence

Being interrupted at work is one of the most frustrating professional experiences. On the one hand, it’s easy to let it slide: you don’t want to upset or alienate your colleagues or superiors, so for many people it seems simpler to do nothing rather than risk a confrontation. However, allowing people to continually interrupt you […]

What’s the Rush? Finding the Perfect Rate of Speech

Have you ever listened to a speaker that flies through their presentation at a breakneck pace? What about a colleague or client who speaks so quickly, you’re exhausted by the end of the conversation, and barely remember what was said? All too often, when people are nervous or excited or eager to convey information, they […]

Crafting a Voicemail Greeting That’s As Polished and Professional As You Are!

How many voicemail messages do you get each week? If you’re like most professionals, you’re often far too busy to answer your phone as it rings and allow most calls to go through to voicemail. This means that a significant number of professional contacts, clients, and business associates listen to your voicemail greeting before they […]

Are Your Voicemails Sending the Right Message?

When was the last time you had to replay a voicemail because you couldn’t understand the caller the first time around? Taking the time to try to decipher a garbled voicemail is irritating at best, and for many busy professionals, not worth the trouble. If a voicemail is difficult to understand, many professionals will simply […]

Let Your Hands Do the Talking! 3 Tips to Make Gestures Work for You

One of the most common questions people have when speaking in public is, “What do I do with my hands?” Some people become overly aware of their hands, and fall into awkward fixed positions (like the “fig leaf” stance: arms straight down with hands clasped together in front of your body). Others move their hands […]