Thank you for your email – this training has been a great opportunity and I feel more and more comfortable in my communication in English. Many thanks and regards Gwendoline
I am so grateful to Monica and to you for the growth I have achieved from my time with CSS. I feel far more confident in my presence both in person and in the virtual workspace. As a result of this course, I am able to concisely and effectively get my point across without the […]
Walking into the office building, all you can think of is how to get rid of the feeling that one more resignation would be waiting on your table. Sounds like something out of your business day? We can relate! “Quits,” as the Bureau of Labor Statistics calls them, are rising in almost every industry during […]
Do you find yourself constantly agreeing to projects that you don’t have time for? Have you found yourself endorsing ideas you don’t fully believe because you’re afraid saying “no” will damage your professional relationships? Many professionals are afraid that saying “no” to a colleague or client will make them seem unpleasant or difficult, and find […]
Have you ever listened to a speaker that flies through their presentation at a breakneck pace? What about a colleague or client who speaks so quickly, you’re exhausted by the end of the conversation, and barely remember what was said? All too often, when people are nervous or excited or eager to convey information, they […]
When was the last time you had to replay a voicemail because you couldn’t understand the caller the first time around? Taking the time to try to decipher a garbled voicemail is irritating at best, and for many busy professionals, not worth the trouble. If a voicemail is difficult to understand, many professionals will simply […]
The next time you glance in a mirror, take note of your posture. What does your body language say about you? Do you see a strong, confident leader, or self-conscious, uncomfortable slumper? In professional communication, what your listener sees is just as important as what they hear. A weak stance or slumping shoulders can give […]
As globalization increases, our world becomes smaller and smaller. Chances are, nearly everyone reading this blog has at least one colleague, customer, or work-related acquaintance who is a non-native speaker of English. Because non-native speakers can vary in their mastery of the language, the occasional communication breakdown is bound to occur. When this happens, it […]
Are you a recent graduate entering the job market for the first time? That means it’s time to brush up your interview skills! While your skills and qualifications play a large part in whether you land the job, it’s likely that a number of other candidates with the exact same skill set are also interviewing […]