• As seen on
  • Call us today at 212.308.7725 - For those on mobile devices Click Here

Archives of #nyc

Professional Etiquette in the Virtual Meeting

Do you need to brush up on your etiquette? You may be a model employee or colleague in person, but remote meetings and video calls have an entirely different set of rules and protocols that you may not be familiar with. Check out our strategies below to make sure you come across as the professional […]

Are You Self-Conscious About Your Voice? You Can Change the Way You Sound!

Do you cringe when you listen to recordings of yourself speak? Many of my clients come to me with complaints about the quality of their voice: that it’s too whiny, too nasal, too high-pitched, too soft or any number of other issues. All too often, people assume that they’re stuck with their voice as it […]

Don’t Let Acronyms Muddy Your Message!

How many acronyms and initialisms do you use on a daily basis? If you take careful stock of your day-to-day speech, you may find you use more of these verbal shortcuts than you realize. Acronyms aren’t inherently bad. They can replace long and awkward phrases to make speech cleaner and more efficient, especially if they […]

Get Ready to Influence, Impact, and Inspire in 2020!

Happy New Year! As we jump into the new year, resolve to make communication your most powerful professional tool! Check out our New Year’s Resolutions below to help you get the year started on the right foot and help you build your communication and career in 2020.

Don’t Let Shortcuts Ruin Your Image!

How often do you say “yeah” instead of “yes”? What about “wanna” or “gonna” instead of “want to” or “going to”? Does slang sneak into your speech in formal situations? Taking verbal shortcuts is common in day-to-day conversation and perfectly acceptable when chatting with friends or acquaintances. But letting this type of speech creep into […]

Excuse Me? Handling Interruptions with Grace and Confidence

Being interrupted at work is one of the most frustrating professional experiences. On the one hand, it’s easy to let it slide: you don’t want to upset or alienate your colleagues or superiors, so for many people it seems simpler to do nothing rather than risk a confrontation. However, allowing people to continually interrupt you […]

What’s the Rush? Finding the Perfect Rate of Speech

Have you ever listened to a speaker that flies through their presentation at a breakneck pace? What about a colleague or client who speaks so quickly, you’re exhausted by the end of the conversation, and barely remember what was said? All too often, when people are nervous or excited or eager to convey information, they […]

Crafting a Voicemail Greeting That’s As Polished and Professional As You Are!

How many voicemail messages do you get each week? If you’re like most professionals, you’re often far too busy to answer your phone as it rings and allow most calls to go through to voicemail. This means that a significant number of professional contacts, clients, and business associates listen to your voicemail greeting before they […]

Are Your Voicemails Sending the Right Message?

When was the last time you had to replay a voicemail because you couldn’t understand the caller the first time around? Taking the time to try to decipher a garbled voicemail is irritating at best, and for many busy professionals, not worth the trouble. If a voicemail is difficult to understand, many professionals will simply […]

Keep It Interesting with Volume Variation

One of the keys to a dynamic, confident speaking voice is adequate volume. A strong, solid speaking voice commands the attention of others, improves clarity, and projects confidence. However, this doesn’t mean you should consistently speak at the same volume. Holding your speaking voice at one volume can be monotonous and cause your listener to […]