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Archives of #nyc

Excuse Me? Handling Interruptions with Grace and Confidence

Being interrupted at work is one of the most frustrating professional experiences. On the one hand, it’s easy to let it slide: you don’t want to upset or alienate your colleagues or superiors, so for many people it seems simpler to do nothing rather than risk a confrontation. However, allowing people to continually interrupt you […]

What’s the Rush? Finding the Perfect Rate of Speech

Have you ever listened to a speaker that flies through their presentation at a breakneck pace? What about a colleague or client who speaks so quickly, you’re exhausted by the end of the conversation, and barely remember what was said? All too often, when people are nervous or excited or eager to convey information, they […]

Crafting a Voicemail Greeting That’s As Polished and Professional As You Are!

How many voicemail messages do you get each week? If you’re like most professionals, you’re often far too busy to answer your phone as it rings and allow most calls to go through to voicemail. This means that a significant number of professional contacts, clients, and business associates listen to your voicemail greeting before they […]

Are Your Voicemails Sending the Right Message?

When was the last time you had to replay a voicemail because you couldn’t understand the caller the first time around? Taking the time to try to decipher a garbled voicemail is irritating at best, and for many busy professionals, not worth the trouble. If a voicemail is difficult to understand, many professionals will simply […]

Keep It Interesting with Volume Variation

One of the keys to a dynamic, confident speaking voice is adequate volume. A strong, solid speaking voice commands the attention of others, improves clarity, and projects confidence. However, this doesn’t mean you should consistently speak at the same volume. Holding your speaking voice at one volume can be monotonous and cause your listener to […]

Presentation Skills for Success: 3 Ways to Wow Your Audience

Have you ever witnessed a truly great speaker? The kind of person who strides onto the stage and captivates their audience, keeping them on the edge of their seats from their very first word through the end of their presentation? Public speaking is an essential component to professional success; nearly all jobs involve at least […]

Stand Like a Leader: 5 Steps for Increasing Presence with Posture

The next time you glance in a mirror, take note of your posture. What does your body language say about you? Do you see a strong, confident leader, or self-conscious, uncomfortable slumper? In professional communication, what your listener sees is just as important as what they hear. A weak stance or slumping shoulders can give […]

Are You Being Understood? Communicating with Clarity with Non-Native Speakers

As globalization increases, our world becomes smaller and smaller. Chances are, nearly everyone reading this blog has at least one colleague, customer, or work-related acquaintance who is a non-native speaker of English. Because non-native speakers can vary in their mastery of the language, the occasional communication breakdown is bound to occur. When this happens, it […]

Tips for Clear Confident Pronunciation: Plural Endings

The key to mastering clear, articulate speech often lies in the details. One pronunciation detail that is often tricky is how to pronounce the plural “s” ending. This is because it can be pronounced three different ways. While these differences may be difficult to master, there are rules that can help you learn to use […]

When Does an Accent Interfere with Success?

As a corporate speech-language pathologist, one of the most common reasons people seek my services is to reduce their accent. Often, clients will call for information and ask, “Can you get rid of my accent?” As an accent reduction specialist, I don’t try to “get rid” of a person’s accent. An accent in and of […]