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Archive of month: April 2014

Three Ways to Make a Telephone Impression!

Experts say that up to 90% of communication is non-verbal. This means that talking on the telephone can be a particularly challenging communication task, since all of that non-verbal support is removed. In today’s business world, being able to communicate in a clear and professional manner on the phone is critical to success. Take a […]

Absolutely Amazing!

Alina was absolutely amazing. She had a ton of exercises during each session for us to practice. I am leaving with a great deal of practical advice. She also mentioned potential other improvements that I didn’t even think of. Alina was always warm and welcoming. I look forward to coming back to her for an […]

How Can I Deliver My Message With Greater Impact?

Do you have a tendency to speak quickly? If you’re like most people, you tend to speed up your speech when nervous or excited. Unfortunately, in business, those moments when you may be nervous (for example, when giving a presentation, or negotiating with clients) are when it’s the most important to speak with clarity and […]